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Contact Information:
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First Name:
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Last Name:
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Email:
Home Phone:
Day Phone:
Fax:
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Preferred Contact:
Address:
Survey Questions:
How did you schedule your service appointment?
Website
Telephone
In Person
If by phone, how would you rate your wait time?
Excellent
Good
Fair
Poor
If by website, was the service request form easy to locate and use?
Excellent
Good
Fair
Poor
How quickly did we respond? (days)
Was our service staff responsive and courteous?
Excellent
Good
Fair
Poor
Did you receive a thorough explination of work performed?
Excellent
Good
Fair
Poor
How would you rate the quality of work performed?
Excellent
Good
Fair
Poor
Would you bring your vehicle back for additional service?
Yes
No
Additional Comments:
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